Communication across large facilities is a challenge during normal operations, and especially during the chaos of an emergency. Let’s take a look at three top voice communication challenges in industrial facilities:

• Intercom
• Public Address
• Emergency Voice Communication

Voice communication at doors and entrances is a relatively simple technology to implement. A small box is placed near a door with an onboard video camera, speaker, integrated microphone, and push button to initiate communication.

The intercom challenge at industrial facilities is ambient noise. Trucks are a problem for low-tech intercom solutions that can’t separate and remove background noise. Additionally, variable vehicle heights make it difficult for everyone to press the intercom button, hear voices clearly, and see an adequate camera view.

Industrial-grade solutions provide the best audio possible. In some cases, multiple intercom stations at various heights can streamline and improve the experience for the incoming personnel and security staff.

Public Address
Broadcasted audio messages inform employees and visitors of on-site activities and events. They’re also used to get the attention of specific employees or groups within the facility. They even provide ambient music in hallways or waiting areas for a more comfortable experience.

Public address systems may be programmed into different zones for different messaging and volume levels that accommodate ambient noise, occupant classification, business operation, and other variables.

Emergency Voice Communication
While the public address system sends normal messaging to occupants, an emergency voice communication system is the communication path that takes priority during an emergency. Fire and evacuation messages are prioritized given the rules, regulations, and guidelines enforced by the local authority having jurisdiction (AHJ). Integration of public address and emergency voice communication to other systems is critical to life safety and must be designed and installed to meet or exceed specific guidelines.

We’re Here to Assist with Planning and Implementation

On-site variables, industry regulations, and technological intricacies create some very specific and difficult challenges. It’s crucial to consult with voice communication experts before modifying or installing voice communication solutions.

The Vision team is ready to help with planning, from communication to security technology options to meet the unique operational aspects your facility’s emergency response plan. We’ll navigate initial discussions with stakeholders and local authorities, set reasonable expectations, provide demonstrations, and explain technologies and functions during normal operations and emergencies. Once a plan is approved, our experienced team will ensure your facility and surrounding grounds are protected.